You have a 14 day cooling off period from the date you purchase your policy, therefore, if you cancel your policy within the first 14 days, no cancellation charge will be applied. However, if you cancel outside of the 14 day cooling off period, then a £25 cancellation charge will be applied.
The cancellation charge will be deducted from any return premium owed back to you and you'll get any remaining funds refunded.
For example, if your return premium is £150, we will take £25 as the cancellation charge, meaning you'll get back £125.
If you would like further assistance, feel free to join us on Live Chat using the Help button located at the bottom right of this page.