As we are an online based company, we tend not to post any policy documentation as everything is available on your online account. This is also our way of doing our bit for the environment. When you set the policy up, you'll receive an email with further details of how to log in and view the documentation online. If you did not provide us with an email address, then all of your documentation will be posted to you.
If you would like further assistance, feel free to join us on Live Chat using the Help button located at the bottom right of this page.