If you need to make a claim, we have a dedicated team waiting to help you.
Home insurance claims:
If you're making a claim for contents or buildings (including escape of water and theft), you can contact us 24/7 by starting a claim here.
If you'd prefer, you can call us on 0330 0600 670.
If your claim is for Home Emergencies, call this number for 24/7 help with boiler or heating issues (only for customers with separate home emergency cover): 0330 0600 681.
If you need help on a legal issue, call this number: 0330 0600 682.
If you can't find your keys, or they've been damaged, call this number: 0330 0600 623. Remember to have your keycare fob handy.
Car insurance claims:
If you've had an accident and want to make a claim on your car insurance, call 0800 953 1114 and the team will talk you through the process.
For 24/7 breakdown assistance and support, call this number: 0344 809 9508.