Help centre:
Claims

• How long does it take to settle a claim?
• How long does it take to assess a claim?
• What is a co-payment?
• When do I pay my excess?
• What is an excess?
• How long do I have to submit a claim?
• Can I make a claim with any vet?
• Can Policy Expert pay my vet directly?
• What happens when I make a claim?
• How do I make a claim?
• What should I do if my dog or cat has been involved in an accident?