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Frequently asked questions
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I now work from home some or all of the time – do I need to let Policy Expert know?
Will you replace contents on a new for old basis?
Will my home insurance policy premium increase if I make a claim?
What should I do if my pipes burst?
Am I covered if something happens to my work equipment whilst working from home?
How do I make a claim on my home insurance policy and what happens next?
Can I buy a home insurance policy if I have not exchanged contracts on my new property?
Will I be charged a fee for making a change to my home insurance policy?
I can't access my customer portal
I have been asked to send you some documents, what do you accept?
What information will I need when I call to register my claim?
What types of car insurance cover do you offer?
Do I need to select business use on my car insurance policy?
What to do if you need additional support with your insurance
What are the new regulations from the Financial Conduct Authority (FCA)?
How can I pay for my policy?
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