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Our most popular questions
Will you replace contents on a new for old basis?
Will my home insurance policy premium increase if I make a claim?
What should I do if my pipes burst?
How do I make a claim on my home insurance policy and what happens next?
Can I buy a home insurance policy if I have not exchanged contracts on my new property?
Will I be charged a fee for making a change to my home insurance policy?
What types of car insurance cover do you offer?
Am I insured to drive someone else's car?
Do I need provide my No Claims Discount (NCD) proof?
Do I need to select business use on my car insurance policy?
Can I get breakdown cover for my car?
What happens if I have a claim whilst driving abroad?
What information will I need when I call to register my claim?
How do you tell me about my renewal?
Are winter sports covered?
Is there a maximum age for travel insurance?
I have a multi-trip policy, do I need to inform you every time I travel?
What is classed as a pre-existing medical condition?
What is the difference between single trip and multi-trip insurance?
How can I pay for my policy?