How do I make a claim?

There are two main ways you can make a claim.

This can be done via our claims page. Simply download the form and once completed, send it to us via email or post - please ensure your vet has signed this before submitting. If you'd like some help with this, give us a call and we'll complete the form on your behalf - however, please note you'll need to have your information to hand for us to be able to do this.

Directly with your vet:
You can take your partially completed claim form to your vet practice and request that they complete the rest and submit it on your behalf. Please note there may be a charge for this option that will not be covered under your insurance.

You can also ask your vet to complete a direct claim using an online system called Vet Envoy. Not all vets will be registered to use this system, so please check this with yours.

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