Help centre:
Renewing your insurance

• Will my pet insurance cost increase at renewal?
• What happens to pre-existing conditions if I switch insurers at renewal?
• What is the process for renewing my pet insurance?
• Will my pet insurance automatically renew?
• How does a lifetime policy work at renewal?
• Will my excess change at renewal?
• Can I change my level of cover at renewal?
• Why has the renewal price increased when I haven’t made a claim?