Will my excess change at renewal?

Your excess will stay the same at renewal, and your co-payment will also stay the same until your pet turns 9.

From your pet’s 9th birthday, a mandatory 20% co-payment will be added to your policy.

Your excess is the amount you pay towards a claim before we pay the rest. A co-payment is the percentage of the remaining claim cost that you pay after your excess has been deducted.

You can check your excess and co-payment in your policy documents within your online customer account.

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