What happens if my car can't be repaired?

If we decide not to repair your car we will instruct our salvage agent to collect the vehicle. We will assess its current market value, and pay you this amount less any excess that applies. We calculate the market value by looking at how much it would cost to replace your car with one of a similar mileage, age and model. We also take into account the condition of your car prior to the accident.

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