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Popular Everything else questions
Financial Conduct Authority (FCA)
- What are the new regulations from the Financial Conduct Authority (FCA)?
- How will the new regulations from the Financial Conduct Authority (FCA) affect me?
Payments and vouchers
- How can I pay for my policy?
- Who are Premium Credit Limited?
- What is the interest rate when paying monthly via Direct Debit?
- How will the Direct Debit show on my bank statement?
- Do I need to sign and return my credit agreement?
- I set up my policy on a Direct Debit, can I pay for my policy in full?
Complaints
- How do I complain?
- How and when will you respond to my complaint?
- I'm not satisfied with the response to my complaint - what can I do now?