Choosing your insurance

• What types of car insurance cover do you offer?
• Am I insured to drive someone else's car?
• Do I need provide my No Claims Discount (NCD) proof?
• Do I need to select business use on my car insurance policy?
• Can I get breakdown cover for my car?
• What does Motor Legal Expenses cover?

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Renewing your insurance

• What happens at renewal if I had Legal Expenses Cover last year?
• What do I do if I want to discuss my renewal?
• How do you tell me about my renewal?
• When will I receive my renewal quote?
• What happens when my policy is due for renewal?
• How can I renew my policy?

Claims

• What happens if I have a claim whilst driving abroad?
• What information will I need when I call to register my claim?
• Will my insurance premium increase if I make a claim?
• Do you offer a courtesy car as standard?
• How will my claim affect my No Claims Discount (NCD)?
• Who should I call if I have a claim?

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Making changes to your policy

• Can I add another vehicle onto my policy?
• How do I add another driver onto my policy?
• How can I add someone on my account to discuss my policy?
• I have moved home, what do I need to do?
• Can I change my policy after I have purchased it?
• Do you need to know if I have a speeding offence whilst on cover?

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