Why is there a delay in repairs to my car beginning?

Whilst our garages aim to start work on customers’ vehicles as soon as possible, the industry is currently experiencing significant delays owing to underlying issues such as the Covid pandemic, delays in the manufacture and supply of parts, a shortage of lorry drivers and, more recently, the conflict in Ukraine.

Please rest assured that we and our suppliers are doing all that we can to minimise the disruption but occasionally, there will be circumstances that are beyond our control.

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