If you or we cancel, you will be charged a cancellation fee. Fees are lower if you cancel within the 14 day cooling-off period. You will be charged £15 if you or we cancel within this time period.
However, if you cancel outside of the 14-day cooling-off period, you will be subject to a £30 cancellation charge.
The cancellation charge will be deducted from any return premium owed to you. Once this has been deducted, the remaining amount will be refunded. For example, if your return premium is £150, we will take £30 as the cancellation charge - meaning you'll get back £120.
If you have any further questions, feel free to click on to start a Live Chat - a member of our team will be happy to assist you!