All of our home insurance policies have a 14-day cooling-off period from the date that they are purchased. Therefore, if you cancel your home insurance policy within this 14-day window, you will not be charged a cancellation fee.
However, if you cancel outside of the 14-day cooling-off period, you will be subject to a £30 cancellation charge.
The cancellation charge will be deducted from any return premium owed to you. Once this has been deducted, the remaining amount will be refunded. For example, if your return premium is £150, we will take £30 as the cancellation charge - meaning you'll get back £120.
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