What happens when my home insurance policy is due for renewal?

We'll send you a renewal invite via email, 30 days before the renewal date of your policy.
Rest assured that if we receive notification that this email has bounced, has not been successfully delivered to your inbox or has not been opened, we'll post you a copy of your email reminder.
If we don't have an email address for you, we'll automatically post you a copy of your renewal invite 30 days before your renewal date.
Your renewal invite will confirm all the relevant information regarding your renewal. It will include whether your policy is due to renew automatically, where you can find and check the details your renewal quote has been based off and the intended payment method.
In some cases, we may also attempt to get in touch with you by phone, to advise you of your renewal.
If you have an online account, your renewal quote will also be available for you to view roughly 30 days prior to your renewal date.


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