What happens to the policy if the policyholder has passed away?

We understand losing someone you love is difficult, so if you need to speak to us about a loved one's policy after they've passed, we're here to make the process as easy as possible. You can notify us of their passing by calling our team on 0330 0600 602 or via email at motor@policyexpert.co.uk.

We will require a copy of the policyholder's death certificate to action the cancellation of the policy and can allow the policy to run for up to 30 days, should this be required.

If you’re struggling and need support during this difficult time, please know you're not alone. The National Support Network's online hub can help direct you to a range of support services. To get started, click the link below:


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