You can make some changes to your pet insurance policy in your online customer account.
In your account, you can update:
- your contact details
- your pet’s name
- your address
If you change your address, your premium may change too.
Unfortunately, we’re not able to change your Direct Debit payment date at this time.
For anything else, please call us on 0330 0600 603 and a member of our team will help you.
Our phone lines are open:
- Monday to Thursday, 8.30am to 7pm
- Friday, 8.30am to 6pm
- Saturday, 9am to 1pm
- Sunday, closed