We understand that losing a loved one can be a difficult time and therefore we want to offer our assistance in any way that we can.
If you are named on the policy you can notify our Specialist Support Team on 0330 060 0627, or via email on pet@policyexpert.co.uk
If you're not named on the policy, we'll need to obtain a copy of the death certificate. This is so that we can freely discuss the account with you. You can send this to the email listed above or post a copy to:
Policy Expert Customer Services
Exchange House
Midsummer Boulevard
Milton Keynes
MK9 2EA